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Cleaning Team

Cleaning Team Training

Build consistent, client-ready cleaning skills through core courses, approved SOPs, short practice videos, and trainer sign-off.

Your starting point

Learn the Wheatley Creek standard

Use these resources in the order your trainer assigns them. New skills are learned first, practiced with a trainer, then verified in real homes.

Required foundation

My Learning

Complete your Foundation checklist, see private assignments, and submit completed courses for verification.

Core procedures

Cleaning Team SOPs

Use the approved procedure for maintenance cleans, deep cleans, move-ins/outs, STR turnover, construction cleaning, and surface care.

Watch, then practice

Quick cleaning video library

Use these short demonstrations as a refresher. The Cleaning SOPs and your trainer remain the official source for Wheatley Creek procedures.

Deep cleaning

Deep-clean setup

Prepare the space and your supplies so the job starts efficiently and safely.

Client-ready work

Service standards and specialty paths

Do not perform specialty work until your manager has assigned the training and a qualified trainer has signed you off.

Client care

Town of Fraser Playbook

Learn the practical details that make a high-trust service experience feel thoughtful and dependable.

Advanced path

Trainer & DCS development

Designated trainers and Deep Clean Specialists receive additional practice, sign-off, and certification material.

Small, steady learning

Cleaning microlearning

Short lessons make it easier to keep skills sharp without giving the team another long training day.

Client care

Communication when it matters

Learn a calm, respectful response for tricky moments and know when the office needs to step in.

Ready to check your progress?Open My Learning for your private assignments and official training record.
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